IT Services
Technology is now a vital tool for an organization's growth and long-term viability. Our professional team provides IT solutions and implementations in critical areas like as audit and control, security, management, processes, and administration, all while drawing on extensive industry expertise and knowledge.
We have the perspective and understanding to help you succeed, whether your goal is to enter new markets, develop your operations, reduce expenditures, acquire financing, or comply with legislation.
If you wish to go public or engage in a merger and acquisition, we will walk you through the process on major stock exchanges and in smaller markets, as well as with strategic acquirers, in a professional, safe, and secure manner.
Managed IT Services
Managed IT services enable businesses to outsource some or all of their technology management in order to optimize IT operations and cut costs.
A Managed Service Provider (MSP) can alleviate the burden of managing your company's technology services.
Security Bytes Tech provides a wide range of IT services to businesses that lack the time or abilities to manage their technology to the level they desire in-house. Our knowledgeable and competent team of engineers, programmers, analysts, and consultants is ready to handle any of your IT needs.
24/7 Service Desk
At Security Bytes Tech, we provide a global service desk staffed by experienced technicians (not contact center representatives) who handle the majority of problems on the spot. We also allow you to "self-triage" your problem, which means you may call in at any time of day or night, day or night, for any problem, large or little. IT help desk solutions are an important advantage of IT service providers, so be certain you get the best.
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Remote IT Support
End-user difficulties, such as an inability to connect to the internet, a slow or "frozen" computer, forgotten passwords, difficulty to print, or trouble signing in, are the most common tech support complaints. We can fix these IT issues remotely by utilizing technologies that provide us with full access to your network and systems. Remote support technology services provided by Security Bytes Tech include software installation, cloud services, advanced troubleshooting and application repair, and more—all while keeping your staff operational at a minimal cost.
On-Site Assistance
Because of the growing popularity of cloud-based services, many IT support tasks are now handled remotely. However, there are times when on-site solutions are desired or required. When we are unable to resolve a problem remotely, Security Bytes Tech always dispatches a consultant to your place. On a regular basis, we also give on-site services. Discuss our on-site support alternatives with us to see which one best meets your needs.
Cybersecurity
Many organizations are concerned about security, but few have the resources to deal with cyber threats and attacks properly. One of the main reasons businesses utilize Managed IT Service Providers is to have access to superior, round-the-clock cybersecurity protection.
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Administration of the Server and Workstation
One of the most important ways service providers can protect your company against cyberattacks is to keep your software and operating systems up to date. Failure to do so mean you will not only miss out on new features, but you will also leave yourself vulnerable to hackers seeking for firms that haven't bothered with the most recent security updates. If you do not have the manpower to perform this on a regular basis, Security Bytes Tech will take on this critical role to ensure corporate continuity with automatic software updates, patch solutions, and security upgrades, including antivirus and antispam.
Management and Monitoring of networks
Do you want to keep your IT infrastructure running at optimal performance? We monitor and control all network components 24 hours a day, seven days a week, including routers, firewalls, and switches. Our automated systems find and report device and connectivity faults as we proactively monitor your PCs, servers, and other network components.
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Disaster Recovery and Backup
Businesses currently create more data than ever before, and data security is a major concern. This involves the adoption of a reliable data backup and disaster recovery solution as the foundation for business continuity. A data backup and disaster recovery strategy is one of the most important investments you can make to safeguard your firm. Security Bytes Tech aids you in selecting, establishing, and administering the best backup and recovery solution for your business. We have numerous options to meet your backup and recovery needs.
Hardware and Software Procurement
It takes time to evaluate, acquire, and install gear and software. Security Bytes Tech has the knowledge and ability to help you choose the appropriate license agreements and hardware for your business. We handle the whole procurement process, from system installation, maintenance, and updates through the retirement of obsolete gear. Our solutions also allow for reduced prices due to our bulk-buying capabilities and direct relationships with numerous large wholesalers.
Bring Your Own Device and Mobile Support
Mobile device security becomes a concern when workers bring their personal devices to work. While mobile devices increase employee productivity, they may also constitute a substantial security risk if not managed appropriately. Many clients seek advice from our IT team on how to safeguard their mobile environment. We normally start by creating a one-of-a-kind Bring Your Own Device policy. We can also help you evaluate Mobile Device Management solutions and other best practices for keeping your devices safe.
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IT Support Services
Our prompt, trustworthy, and proactive IT help in Brazil will handle your IT issues, saving your team valuable time.
Our customers are worried about three things speed, dependability, and knowledge
All three have been shown by our IT Support service. Our customers are completely satisfied with our rapid, trustworthy, and professional service. Our award-winning friendly IT Support, innovative cyber security solutions, and expert Technology Consulting for firms with 10-250+ workers would be appreciated.
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Our managed IT support services include the following:
On-going IT Support
- Rapid, trustworthy IT Support is provided 24 hours a day, seven days a week, guaranteeing that any problems are successfully fixed.
- A 10-minute response time is required for critical requests.
- Updates on a regular basis and proactive communication
- Management of new and departing users.
- Purchase of required hardware on your behalf.
Preventive Management
- Regular maintenance and monitoring of your systems to avoid difficulties
- Background modifications are made to apps on a regular basis.
- Hardware and software flaws are patched before they cause an issue.
- Out-of-hours assistance to keep your devices safe and up to date.
- Data analysis and assessments are used to identify reoccurring issues and trace down the root of any issues.
- Tools for remotely imposing best practices on devices.
Strategy and Planning
- Annual strategic planning meetings to ensure that your IT strategy is aligned with your business goals, taking into account timescales and budgeting.
- Quarterly IT environment reviews with your professional Business Technology Advisor to identify areas for improvement. These sessions will cover the following topics:
- Suggestions on technology to help you grow your business
- Expertise in cyber security to safeguard your business
- Employee experience reporting and visibility to provide development insights
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You will also get access to a variety of IT Support Services from experts.
Cybersecurity Services
As cyber security professionals, we advocate for many levels of protect ion, such as two-factor authentication, dark web monitoring, and cyber security awareness training. We can help you create IT Security Policies, as well as get security certification (ISO 27001/Cyber Essentials) and disaster recovery planning.
Cloud Computing
All of your data and apps are kept in a data center on cloud computing hardware, which you can access from anywhere with a device and an internet connection. You can work normally whether you're at work, at home, or connected to a public hotspot. You will never lose data again if you use cloud computing services.
Email Security
Many businesses underestimate the need of secure email communication. Take cautious since hackers, viral spam, phishing, and identity theft are all on the rise. People are devising more innovative methods to conceal their intentions, and you're unlikely to realize until it's too late.
Antivirus
Viruses, hackers, and malware are all quite widespread, and they all pose a significant risk to your business. The vast majority of viruses are designed to steal your personal information, such as credit card numbers, online banking account information, and other vital assets such as login names and passwords. Other viruses are specifically engineered to cause problems for your firm.
Working Remotely
You may stay connected at all times with remote IT. Remote IT Support enables London businesses to quickly fix IT issues. You don't have to forget about your clients when you leave the office. There are a variety of technologies and ways available that will help you to continue working even when you are not in the office.
24/7 IT Support
We adhere to strict ISO 9001-accredited practices to ensure that you always receive the best IT service available. You may log any IT requests or problems with us by phone, email, or through our secure online portal, which also allows you to track your requests as they are processed by our staff.
The staff will first log your issue, or if it's something really simple, we'll deal with it right away. It will then be allocated to an engineer who has the required abilities and expertise to address it.
Backup and Disaster Recovery
Your backups are kept on a robust, dedicated server at your location. Your information is also backed up to a secure data center. This means you're covered in the case of a tragedy at work, like as a fire. Employees may work remotely from the most recent backup, either on or off site, while data is being restored.
Our proactive team ensures that all backups go smoothly and without issues, so you're not caught off guard if you need to recover from one.
Business IT Equipment
The IT infrastructure of your firm is vital to its success. As a consequence, it's vital that your IT equipment aligns with your company's goals and requirements. We give informed recommendations based on years of industry expertise to ensure that your IT equipment provides the best value for money for your business.
We've developed relationships with a number of well-known hardware and software firms, but we always make certain that our suggestions are neutral and focused on your requirements rather than those of our suppliers.
Internet Connectivity
Slow internet access should never be allowed. Even if you don't think it's slow, your employees' productivity may increase if it were a little faster.
We may supply bonded broadband, leased lines, or managed broadband depending on your location and demands. We will advise you on the best alternative and tailor the solution to your specific requirements, as we do with all of our services. A steady internet connection is essential, and the payoff is increased productivity.
Help Desk for IT Support
Changing the systems you use and the way you function may be tough. We can offer and implement new IT solutions to simplify your working life and get you where you need to go in order to help you make the most of technology and increase productivity.
As cloud providers, we provide secure servers that you may access from anywhere in the world over the internet. Maintain contact with clients when you leave the office to work on projects on the go or to improve your services.
- Phone support. Call today to speak with a member of the customer service team. Call or further information.
- Email support. To file a ticket and get in touch with their team, email their service desk. send an email servicioalcliente@securitybytestech.com.
- Create and manage tickets with our safe and secure IT Support Panel Contact us!
- If you need to add a new user to your system, please send an email to servicioalcliente@securitybytestech.com.
Print Management
Small and medium-sized businesses may use managed print to personalize their printing, saving print costs and reducing environmental impact.
Many businesses are completely unaware of what they are printing and the costs they are incurring as a result of printing, many of which are unnecessary. Monitoring and optimizing print processes, as our managed print solution will do, might result in considerable savings.
Managed print will monitor and track your printing and copying equipment over a certain period of time in order to identify changes that may be implemented to save money and increase operational efficiency.
Switching IT support
New clients commonly express concern that switching current IT Support Provider would result in outages, interruptions, or other unfavorable side effects until the new team "beds in." Everything will continue to work normally as we make the switch. Changing your IT Support Provider is a quick and uncomplicated procedure with us.
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